I had many websites hosted with them and just to let you know, one of them had the tags removed as the domain was not renewed, only 5 days after renewing I set about having the name servers point again to the website. THEY LOST IT?!?! and refused any compensation. This was a £8000 website.

After asking them to back up another site I have with them just to see if this is what the problem is I discovered they actually do not run any backups at all, at any time. NEVER. This is however stated upon buying. So if you lose your stuff – It’s gone. This is also illegal as there would be no tracking possible for any court case for say a pedophile and illegal images. A case is currently being perused.

The company was sold to them by a great team of people with real customer care. Those people were Duncard Pollard and Sarah Milsom. They have done nothing but use their names all over the website. I had been with Duncan Pollard and Sarah Misom when the company was theirs for 9 years. In just 1 year, they have just torn it apart.

In another example my main website went down completely for 1.5 weeks just because they did not KNOW how to successfully integrate from Microsoft 2000 to a Microsoft 2003 server…

You should go for http://www.fasthosts.co.uk which is where my servers are now located. I hope you hear this information. The service is terrible; they have a guy called John working there who really does sound like he is as slow as a tortoise in every sense and a guy called Rupert who seems to only be able to switch computers on and off every now and then.

If you have any questions please don’t hesitate to contact me: calvin@wackywindows.com